Go Well, Go Green

A frog sitting in a pan of water that is slowly being heated will sit there till it is boiled to death but a frog put into a pan of boiling water jumps out. In regard to climate change, we are like the frog sitting in water getting increasingly hot but refusing to jump out. As one expert says, humans are the only species that foul the nest (the earth) we live in.

Instead of discussing the scientific data on environmental change, I want take the approach that going green is not only good business, it is the only way a good business will operate. In addition to ensuring future generations’ physical assets, going green makes good business sense through positive impact on employee engagement. If people feel they are making meaningful contributions to their jobs, and society as a whole, they are more likely to be engaged and consequently more productive. “In my fifty-two years in business, I've never seen an issue galvanize people in a company like sustainability." Ray Anderson, the founder of Interface Inc, the largest modular carpet manufacturer in the world,

While local organisations often drive sustainability initiatives via their HSE professionals, CEOs of major global companies like Lee Scott, from Walmart are directly championing sustainability, “Being a good steward of the environment and being profitable are not mutually exclusive. They are one and the same.”

The vision of global leaders is crystallising as a mission of doing not less but no harm to the environment. Industrial designer and author of Cradle to Cradle, William McDonough, who works with major companies like Nike and Ford, says that any intelligent leader has to aim for zero impact on the environment. Just reducing the amount of bad we do is not enough.

There are a growing number of businesses like Interface, who are doing well by doing green: Interface produces carpets with recycled, chemically benign materials and aims to go off the grid by 2020. Google has solar panels for its offices. Car companies are designing cars that run on cleaner energy and with engine oils and fabrics that are organic and biodegradable. Local governments are building Green star offices are being built in Perth and Melbourne. WSPLincolne Scott, an environmental building services company has made its Asia Pacific operations climate neutral and calculates carbon emissions for its employee’s home life. Also employees super is invested in a green superannuation fund.

Integral Development has conducted surveys of over 40 companies’ sustainability practices and has run programs to improve these practices. We recently did this with Workpower (awarded the WA Business News’ Best Employer 2009 in the medium sized category) and staff generated over 30 ways to reduce the company’s environmental impact. The workshops also generated a great deal of enthusiasm about working in a green company as well as saving money. Energy efficient lighting, purchasing green supplies and equipment, recycling, worm farms, different product packaging, energy and water audits, and adding sustainability into the values, were just a few of the initiatives being implemented by their ‘Green Team’.

When we look at two major crisis that are facing us in modern times – Global Financial Crisis and Climate Change - the difference in our reaction globally has been extraordinary. On one hand, the financial crisis resulted in significant and swift actions from government and businesses everywhere. We acted as a community of nations to avoid a major worldwide economic catastrophe. Climate change, on the other hand, still requires a substantial mind shift, commitment and significant actions from all national and state governments, businesses, employees and citizens to reduce our collective impact to zero.

People have extraordinary creativity and initiative when faced with a challenge that leads to worthwhile outcomes. Finding ways to work and live in harmony on our home planet is one of the most exciting and worthwhile endeavours we collectively face. Just as looking after the safety and right to equal opportunity of employment for people at work were once novel ideas, the idea of doing green at work will soon become the only way to do well at work.

ENDS...

First published in WA Business News. 30th October 2009. Page 20.

By Dr. Ron Cacioppe
Ron Cacioppe is Adjunct Professor at Curtin University’s Australian Sustainable Development Institute, and Managing Director of Integral Development, one of Perth’s most unique and experienced leadership and management consultancies. Integral Development is a finalist in the Small Business Leading by Example Category of the Department of Environment and Conservation 2009 Western Australian Environment Awards.

Q&A: An Interview with Jay Davies

1.Describe your personality.
Team player, motivated to achieve, trustworthy, accountable, inquisitive, love a challenge and respond particularly well when told something can’t be done! Passionate about self awareness and really enjoy bringing the best out in others. I also love organic food!

2.What are your strengths as a Consultant?
Getting the best out of work teams, trouble shooting to find the core issues and creating an environment that encourages individual accountability.

3.What’s your most memorable workshop you’ve conducted and why?
Presenting in India at the Indo-Australian Multi Disciplinary Workshop and there was a power failure, the room went pitch black and I was requested to keep presenting as normal as it was the generator overheating, the audience ‘were business as usual’, fortunately it wasn’t the same day as I had a stomach bug and exited the stage rapidly after 30mins of my presentation. It made me appreciate the fact we truly do live in the luckiest country.

4.Where do you see Integral Development in 5 years time?
Recognized as a leading consultancy in integrating self awareness with business strategy and individual and team performance, whilst maintaining a focus on sustainable solutions that will take businesses to the next level of development in terms of minimizing their impact on the natural environment.

5.What are your thoughts on Leadership for the future?
After conducting numerous interviews for the Global Leadership Study my thoughts on leadership have shifted considerably. I now believe that everyone one of us has a responsibility to ourselves, to look internally and take ownership of our behaviour and particularly the impact it has on those around us. The best thing we can do is decide what we are most passionate about and then pursue that whole heartedly, I believe this will bring out the natural leader in all of us.

6.If you could invite 5 people to dinner, who would they be?
Mother Theresa for her humility, Richard Branson for a good laugh, The Unknown Rebel for his courage, Albert Einstein for his genius and Eleanor Roosevelt because of her passion for social justice.

7.Who is a Leader that inspires you and why?
Martin Luther King because of his belief in non violence and racial equity.

8.If you were stranded on a desert island, what book and 2 items and would you like with you?
Secrets of the Bulletproof Spirit would serve useful, a fishing rod and swimming goggles to do a few laps around the island.


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Invitation to participate in the Integral Leadership Book Forum

Leadership involves keeping up-to-date with the latest ideas and thinking in business and in the world. The Integral Leadership Forum will run on Friday morning once every 2 months and will be an opportunity for senior managers to learn new ideas in leadership and have a lively relevant discussion.

The forum will include a brief discussion on a topical book with a small group of senior executives, debate on the ideas, and insight on how these ideas can be practically applied to business and leadership.

Each forum will include:
◦Light breakfast and discussion of one book and its relevance to your organisation in practice

◦A small group of senior leaders(if not able to attend you can send a nominated person to take your place)

◦Each session, a 1 to 2 page summary of the topical book and a hard copy of the book

◦Duration, 1 hour & 15 minutes, 8:00am to 9:15am

◦Occurs on the last Friday once every 2 months, 6 sessions in total

The Venue
The Bodhi Tree Bookshop & Café
Suite 1, 416 Oxford St, Cnr Scarborough Beach Road, Mt Hawthorn.

Forum dates
TBA

Forum Facilitators
Dr Ron Cacioppe
Managing Director, Integral Development.

John Mitchell
Senior Consultant and Executive Coach, Integral Development.

Cost
The fee is $450 (incl gst)

To register your interest or for further information
Please contact Renee Ralph at Integral Development on 9242 8122

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Managing Your Energy (by Gregg Kershaw)

Today’s organizations are requiring from their people ever higher levels of performance in what is an increasingly competitive global environment. This of course has consequences for us all, as people attempt to maintain pace with the demands being made. One can think here of the ‘dance of Shiva’, Shiva the god of destruction in the Hindu faith whose dance can be seen as a metaphor for the cosmic dance of creation and destruction. The underlying point being that the world is engaged unrelentingly in endless motion and activity.

How often are comments made about the pace of life, the pressure of competing demands and the question of: how will I ever find the time to stop and smell the roses? Consequently we are suffering the price of our rapid movement into the future – people are attempting to keep pace by working more hours leading to increasing levels of exhaustion and fatigue, of disengagement, of being time-poor, overwhelmed and stressed out. How do we find time for ourselves to experience some healthy and quiet place of calm that restores our energy and vitality?
Schwartz and McCarthy in their article ‘Manage Your Energy Not Your Time’ argue that longer days at the office don’t work because time is in fact a limited resource and suggest however that personal energy is renewable. One of the article’s principal aims is to assist people to take greater charge of their lives in the face of relentlessly increasing demands by assuming more responsibility for how they manage their energy.

The authors suggest that individuals equip themselves to fire on all four cylinders by building their capacity and their renewal skills in four key energy dimensions: body, emotions, mind and spirit. The body dimension is focused upon physical energy, the emotional dimension on the quality of that energy, the mind dimension being about the focus of energy and the dimension of the human spirit about the energy of meaning and purpose.

The dimension of physical energy considers the impact of inadequate nutrition, exercise, sleep and rest and how this diminishes peoples overall energy levels. Becoming aware of our personal signs of flagging energy allows for early action, for example by taking brief but regular breaks away from the desk. The dimension of emotional energy considers how to maintain the quality of available energy by learning to defuse negative emotions and developing methods for fuelling positive emotions. The mind, being the dimension of mental energy, refers to the importance of developing the capacity for flexible focus by creating time for reflection, innovation and strategic development. The dimension that considers the energy of the human spirit, explores the notion that by doing what gives us a sense of purpose and significance, is potentially our most powerful source of energy.

By exploring these energy dimensions the authors encourage the reader to consider how we use our personal energy stores, how this use impacts upon us as individuals and how we might begin to develop practical and enduring ways to both restore and maintain our personal energy levels.

©Written by Gregg Kershaw, Integral Development


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Feature Article: Nick Randall Q&A

1. Describe your personality:
Bullish, loud at times, excitable, passionate, split personalities in the sense can be extroverted but often seeks being alone, does not like parties!

2. What are your strengths as a Consultant?
Passion and always wanting fun, not taking things too seriously, (hopefully) being able to break content down into skills and activities to get past the action gap of knowledge but no behavior change.

3. What’s your most memorable workshop you’ve conducted and why?
A school workshop on Rottnest where the year 12 students had to develop over two days a leadership statement. We all ended up crying Students teachers and facilitators alike.

4. Where do you see Integral Development in 5 years time?
Highly regarded Training company, here, nationally and overseas.

5. What are your thoughts on Leadership for the future?
Leaders with much more emphasis on sustainability in personal life work life and in the company practices. Leaders who develop their people right down to the lowest socioeconomic group within their company. Greater focus on the blue collar worker in terms of training. In short we will have to be the clever country to compete at the international level. Industrial leaders will therefore have to be involved as educationalists at all levels of society.

6. If you could invite 5 people to dinner, who would they be?
Barack Obama, Nelson Mandela, Kevin Rudd Tony Blair and finally John Howard. Guess who would feel left out?

7. Who is Leader that inspires you and why?
Nelson, because I believe that he has seen the dark side but crossed over to the good side.

8. If you were stranded on a desert island, what book and 2 items would you like with you?
Tolkein’s Hobbit and snorkel and hand spear.


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Stateholder Relationship Management (Written by John Mitchell)

It is no exaggeration to say that the ability of organisations, whether public or private, to operate within our society depends not only on their success in wealth creation or, for the public sector, achievement in the delivery of Government policy, but also on their capacity to meet the expectations of a diverse and often changing group of constituents who contribute to their existence and success. These constituencies and interests are the organisation’s stakeholders. All organisations must, as a consequence, be engaged in utilizing resources to create benefits for all its stakeholders now and into the future.

That said, what we have found in practice is somewhat different. Organisations recognise that they often have a quite enormous group of stakeholders but when tested will generally admit to only addressing the needs of a small number. They talk about those stakeholder groups who are a priority at that time, those who have the ability to negatively impact on the organisation, those that are the proverbial ‘squeaky wheel, and those that they simply can’t ignore. When the conversation turns to stakeholder relationship management organisations will often give a quick assurance that they have CRM software up and running. Unfortunately, having the software is not the same as managing the issue!

At this stage some definitions may be helpful. Stakeholders may be defined as “any group or individual who can affect or is affected by the achievement of the organization's objective.” Building on this, stakeholder relationship management is not software, long lunches or even coffee, rather it is best defined as “the means to manage and monitor stakeholder relationships that will ultimately impact on the organisations performance and reputation.” To manage stakeholders effectively to achieve this outcome a number of things are necessary.

They include:
 A real understanding of who our stakeholders are. It is simple to say that we should manage our stakeholders but how do we envisage this happening when we are less than clear who they all are?

 A way of managing our stakeholder list – it is here that our CRM software can be useful. It is important to remember that our stakeholder list is almost certainly not fixed; the list grows as new stakeholders are ‘acquired’ and equally stakeholder groups may be removed from the list when the relationship ends.

 It is absolutely necessary to have an effective method of grouping stakeholders or stakeholder groups. Once we have a listing of our stakeholders and the ability to group stakeholders in a meaningful way we can make good decisions about the appropriate management (and the resources we need to devote) of different stakeholders groups or even individual stakeholders.

 Stakeholder management should be included in strategic plans. In this way effective and meaningful management of stakeholders is given the right level of corporate attention and managed through a set of agreed actions and measures.

 The management of stakeholders won’t just happen.’ Firstly, it must be led from the top. Secondly, staff with responsibility for managing the organisations stakeholders must understand that it is necessary for them to make time for this important activity and that they will mange stakeholders in accord with the organisations agreed practice.

However, there is one over-arching issue that we should highlight. We can start with a seemingly simple statement; “great stakeholder relationships are built on the basis of mutual benefit.” As said, seemingly simple but it is critical that there is an organisational understanding and genuine appreciation that stakeholders do not exist to be used. Stakeholder management will only be successful is there exists a long term, mutually beneficial relationship between the organisation and its stakeholders. Of course, the relationship may be different for different stakeholder groups (that being the point of the grouping referred to above) but it must be managed properly and consistent. And in this context what does managed properly mean? Like all good relationships we need many elements including effective communication, appreciation, mutual respect, openness, collaboration, trust and more. In short stakeholder relationship management is just that; it needs quality management and a good relationship to produce all the benefits available.

Integral Development offers the following stakeholder relationship management training sessions:
 A two hour short presentation and Q & A session;
 A half day workshop which incorporates a stakeholder management model and methodologies for grouping stakeholders; and
 A full day workshop with all the above plus tools to support staff in further developing their stakeholder relationship skills.

For further information call Integral Development on 9242 8122.

Written by John Mitchell, Senior Consultant and Executive Coach with Integral Development.


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Feature Article: Michael Fox Q&A

1. Describe your personality.
I am a fairly calm person and am interested in the world around me (in organizations, politics, the arts) as well as what is happening on the inside for me. I enjoy being with people and working on projects with others, particularly if I think that the project is inherently worthwhile. In recent years I have been one of the tutors for the Living Philosophy course that Integral Institute Australasia runs and I have enjoyed teaching and sharing with others about living more in the moment and letting go of the endless chatter that so easily fills my mind and that of others.

2. What are your strengths as a Consultant?
In recent years I have spent much of my work as a consultant undertaking surveys with quite a variety of organisations. My strengths as a consultant in this arena include being able to structure surveys so that they meet the needs of the specific organization and to work with my organisational contacts to ensure that the process goes smoothly. I particularly enjoy working with management groups in helping them to understand the feedback that they are receiving from their employees and to find creative ways of responding to the issues that the survey results raise. I find that I can often facilitate productive discussions on sensitive issues without people taking offense.

3. What’s your most memorable workshop you’ve conducted and why?
One of the workshops that I facilitated this year sticks in my mind because of the way in which the group of managers and coordinators grappled with the organisational survey data that I presented to them and really came to see some of the issues in a good deal of depth. Not only did they come to understand what was going on in the organisation but they also saw clearly some of the connections between these issues. When it came to generating appropriate action plans, their level of understanding of the organisational culture that flowed from the process made it relatively easy for them to be focused and creative in responding to the issues that they were trying to address.

4. Where do you see Integral Development in 5 years time?
I see Integral Development in a really exciting space in five years time. Not only will it have further developed its technologies and instruments that it uses in leadership and organizational development but its group of consultants, coaches and staff will have grown in number and capacity to support one another in being integral human beings who provide exceptional service and support to individuals and organizations. It will also have taken further major steps to operate in a sustainable way and to facilitate this movement in other organizations within Australia and overseas.

5. What are your thoughts on Leadership for the future?
In my view leadership for the future has to tackle issues which are complex and long-term in a world which is often fixated on short-term results. The sort of leadership that can take people where they are but help them see that we are all in this together and that we all need to contribute in ways appropriate to us in addressing the big issues of our day is going to be essential if we are going to overcome the inertia and cynicism that often surrounds these matters.

6. If you could invite 5 people to dinner, who would they be?
Having recently read Dreams from my Father I would find it fascinating to have Barack and Michelle Obama to dinner. I would also invite Geraldine Doogue and Phillip Adams as they both demonstrate interesting perspectives on life and a very broad awareness of what is happening around the world. I would invite my wife, Anne, to share in this experience too.

7. Who is Leader that inspires you and why?
Ray Anderson, the Chairperson of the carpet company, Interface Flor, is a leader who inspires me. I first came upon Ray when I was teaching a unit in Organisational Structure and Design for the Business School at UWA. What struck me about him and his story was the way in which he went through a conversion experience in relation to the unsustainability of his own business and then set about pursuing a 25 year goal to climb Mount Sustainability. In the process he has brought his own staff with him on that journey and inspired many other leaders and organizations to take similar steps and to fashion a whole new industrial revolution.

8. If you were stranded on a desert island, what book and 2 items would you like with you?
At the moment, I would like to have Otto Scharmer’s book, Theory U: Leading from the future as it emerges and I would also like to have my iphone loaded up with some good music, videos and podcasts along with a solar charger so that I could keep using it.

Difficult Situations, Difficult People



Integral Development had the pleasure of interviewing Tim Munden, the Vice President of Human Resources at Unilever Foodsolutions. Unilever is a public limited company with over 400 brands spanning 14 different categories of home, personal care and food products including Lipton, Dove and Omo. Some profound questions used by Tim over his career that have made a significant difference when dealing with difficult people are, 'what is needed here?', from what point of view is this person saying seem right?' and 'what does good look like?'.

Defining Integral Leaders, Organisations & Coaches

A Conversation with Ken Wilber
By Jo Doyle, May 2005


This conversation was conducted as part of an international research tour into world class executive education and business schools ‘best practice’. The meeting with Ken Wilber allowed for an understanding of his perspective on:
a. what an Integral Leader looks like
b. what an Integral organisation looks like
c. Integral coaching

Characteristics of an Integral Leader:
An Integral leader is someone who is at the yellow or turquoise 2nd tier level of development (?), whether they understand this consciously or not. Ken suggests that there are very few leaders at 2nd tier who are consciously aware of how they are in the world as a yellow or turquoise leader. He suggests that the majority are currently leading intuitively and by providing these leaders with an All Quadrant, All Level (AQAL) map of an Integral perspective, they would be better equipped to consciously step into the role as a more effective leader embracing all aspects of leadership.

However, Ken cautions that there are leaders who may appear to be at the yellow level through their intellectual understanding of the presenting concepts which is necessary but not sufficient to be an authentic leader. He suggests that even though the cognitive understanding is there, this often runs one or two levels ahead of moral development. Therefore, the ‘talk’ is one thing but the person’s centre of gravity is in fact one or two levels below where their thinking lies. This imbalance eventually causes damage within the Self and the organisation as lack of respect for the leader will begin to emerge if the rhetoric and action are not aligned. Therefore, an Integral Leader is someone who is integrally informed about their development, that is, their cognitive and Self lines are essentially similar. Both are second tier, and the person has a conscious map of what it means to be second tier in development. Although encompassing all other levels, their interpersonal, moral, needs and ego development capacities are all at second tier. Essentially they are “walking the talk”, their words, behaviours, needs and understanding of Self and others are congruent and operating at the yellow or turquoise level. Furthermore an Integral Leader has a deep understanding of all levels that precede the yellow or turquoise and have the ability to influence interactions by changing behaviour and language to match the level of the person with whom the communication is taking place. An interesting example was cited where leaders of red, blue, orange, green, and yellow levels were all placed in the same room to discuss a common issue. Upon leaving the room each person found some reason why they did not like the other participants except for the yellow leader. All the other leaders had no distinct feeling or opinion towards this person.

When asked who is doing it (Integral theory) well, Wilber cited Rhodes and Corralis “The Congruent Leader” as a very good interpretation/application of the integral theory with an expansion of further ideas.???

Characteristics of an Integral Organisation:
First and foremost an Integral organisation has an Integral president or CEO, someone who has a conscious map of the yellow or turquoise level and is living the values of the 2nd tier level. This person has an understanding or map of human nature that takes into account the AQAL map when setting up all aspects of the organisation. Therefore an Integral organisation is crafted from the beginning. The structure of the organisation is not necessarily that different from the norm, the significant difference lies with the people and how they are viewed. For example, by employing upper management who are already 2nd tiered and giving them an AQAL map:
 allows them to consciously understand their people from a more integrated perspective
 provides them with the terminology for what they have been doing intuitively as a leader.
 creates more clarity which leads to better judgement and decision making.
 is as good as having an understanding of the typology of an employee as it enables a leader to change language in order to interact at the level of the person at hand.

An Integral organisation also makes certain things explicit in their values, mission statement, expectations and way of operating that would not be found in a ‘normal’ organisation.

A further significant difference is in the hiring practices of the organisation. The implementation of an assessment tool to produce a AQAL psychograph of each employee enables a more comprehensive matching of employee to position. This ensures:
 the employees are compatible with the tasks, skills and competencies required of them
 the employees are compatible with the immediate team members and overall working environment
 the employees are compatible with the values of the organisation

This provides a significant benefit for HR placements as well as creating a congruent and aligned match between the individual’s values and the values of the organisation. On a more macro level, Wilber cited two references to works related to

Integral organisations:
1. Christianson – “Disruptive Technologies”
2. Geoffrey Moore – Looks at four different types of companies at the blue, orange, green and yellow level.

Integral Coaching:
From Wilber’s perspective, he believes that there are three elements that underpin the process of coaching.

1. Consent of the person – there can only be forward movement if the individual is a willing participant in the coaching relationship. It is a possibility that over a period of time an unwilling individual may come to value the coaching experience however this is not a given nor the ideal scenario for a positive, beneficial coaching relationship that generates change.

2. Time – the coaching relationship creates the most substantial change over a period of time therefore the individual must be willing to dedicate time and energy into the process, including committing to homework agreed upon by the two parties, that is the stimulus for change in the person’s life. Without the time commitment, it is highly likely that very little significant change will take place.

3. Cross training – greater gains can be found if training is conducted simultaneously across several developmental areas such as cognition, physical fitness, emotional understanding and behaviour. Three areas cross trained simultaneously result in a higher degree of improvement however research has shown that a person who is practicing Transcendental Meditation and weight lifting in the same period experience more dramatic benefits than someone who is participating solely in one medium. Thus the integral, transformative practice of cross training is a multimodal approach to facilitating change within an individual as long as the two criteria mentioned above are present in the process.

Further to the success of integral coaching is for the coach to have an understanding of the AQAL map and use it to determine a generalised map of the level at which the individual is functioning. To determine the psychograph, development typology can be ascertained through the use of assessment tools such as the MBTI, the Enneagram, and 360 degree feedback for example. Understanding defence mechanisms can also lead to a general determination of levels by identifying something that the person excels in and something that the person continues to sabotage in their life. Clarifying the level of an individual then creates a basis of understanding of their centre of gravity and allows the coach to shift their own way of being to fully complement the individual. The ability of the coach also depends on where the coach’s centre of gravity lies. A coach at the orange level will interact well with all clients at the same level and below but will find it difficult to coach an individual that has a centre of gravity above that of orange. An integral coach has the ability to change their language to whatever level the client is at. Furthermore, as with the integral leader, an integral coach is someone who’s cognitive and self line are congruent – they are ‘walking the talk’ and ‘know thy self’. Wilber suggests that it is preferable that the coach has a psychology background and, if not, exhibit a deep understanding of human behaviour. Essentially, by giving an individual the tools to strengthen their gifts, the coaching relationship is invaluable.

Feature Article: Antonia Clissa Q&A

1. Describe your strengths as a Consultant and Executive Coach?
It is always challenging to speak about oneself. So here we go. I believe that my strengths lie in my capacity to connect with a wide range of people. I have a genuine curiosity about people that enables me to find a point of connection. I think that being able to listen deeply to people helps me enormously in my work as a coach and facilitator. In terms of my approach as a Consultant and Executive Coach I believe that I am collaborative and appropriately challenging and endeavour to walk alongside people as they work towards their goals. I find that doing this work is an enormous privilege and I learn a great deal in the process.

2. What’s your most memorable workshop you’ve conducted and why?
Each workshop holds some memorable element of learning for me. However the most recent workshop I conducted that was most memorable involved facilitating a team in conflict. The reasons it was memorable for me was that it reinforced the absolute importance of creating a safe space for people to be heard and validated as the first step towards healing differences and resolving conflict.

3. What are your thoughts on Leadership for the future?
In my view responsibility for Leadership for the future lies with each one of us. I believe it is incumbent on each one of us to take responsibility to exercise leadership in our own lives and in whatever situation or circumstance we find ourselves and also to encourage each other to take up the mantle of leadership as events or opportunities require.

4. If you could invite 5 people to dinner, who would they be?
This is a hard question to answer as there are many fascinating people that I would like to invite to dinner. Of course I would love to spend an evening with the newly elected President of the USA and the very inspiring First Lady. I have had a long standing interest in politically troubled Timor Leste or East Timor and the current and second President Jose Ramos-Horta. He shared the 1996 Nobel Peace Prize with Bishop Ximenes Belo for their tireless fight against the oppression of the “small people”. In 2008 he survived an assassination attempt and was flown to Darwin for treatment. Then there is the father of anti-apartheid in South Africa the most esteemed Nelson Mandela. Lastly I would want to invite my partner James so that we could share the experience for many years on.

5. Who is the Leader that inspires you and why?
I have been inspired by many people and not all of them who would be readily identifiable as Leaders. However there is a Western Australian, Sir Ronald Wilson who died in 2005 whose humility and quiet determination inspired me. His desire for the wider Australian community to better understand the history of indigenous Australians led him to work and travel widely well after retirement. He co-authored the 1997 Stolen Generation report which resulted in the establishment of National Sorry Day and culminated in the remarkable Reconciliation walk across Sydney Harbour Bridge which involved some 400,000 people and thousands more participating across Australia.

6. If you were stranded on a desert island, what 3 items would you like with you?
I would want my MP3 player so that I could listen to my favourite music and of course podcasts of ABC Radio National especially my favourite program Late Night Live with Phillip Adams; a copy of Richard Rohr’s book Everything Belongs and snorkeling gear to explore the hidden magic of the island’s waters.

Women Who Run with the Wolves (article by Ken Milling)

In her book Women Who Run with the Wolves Jungian psychoanalyst and award winning poet, Clarissa Pinkola Estes, focuses on the challenges faced by women in asserting themselves in their work and private lives.

The aim of the Integral Development assertiveness workshop is to move beyond the social level of interaction to further develop instinctual self-confidence that can enrich feminine power. One of the essential areas of focus in the workshop is aggression and one of the first steps is to investigate and recognise how each participant manages the aggression of themselves and others. A key question that participants are encouraged to answer in the workshop is “Are you able to facilitate constructive workplace outcomes when conflict is manifest either covertly or overtly and particularly when the conflict is aggressive?”

I first developed an interest in this area when over ten years I taught self-defence to females and noted a broad range of reaction to a number of physical exercises, such as the striking of focus mitts with as much aggression as possible. I also noted that this was an easier task for some than others, but that the vast majority of females reported feeling enlivened and empowered by the exercises. This led to an essential recognition that aggression is not the exclusive domain of males.

It is not unusual for aggression to be perceived as negative or undesirable, thereby repressing aggressive impulses, which leads to increased internal emotional tension. We are then much more likely to fall victim to our own deeper psychological states and suffer discomfort from our feelings and thoughts. This in turn can trigger an emotional/behavioural reaction. And with emotional/behavioural reaction the outcome will often be destructive as we override rationale.

I prefer to perceive feeling states not as positive or negative, but as a source of energy to potentially fuel constructive action. The key to greater personal choice in constructive action resides in an increased sense of consciousness of our personal psychological processes and our ability to access the energy source that is inextricably linked to feeling states. When we consciously harness that energy we can potentially facilitate a process of psychological transformation.

Many women can over-identify with the care giving role and disavow deeper feelings that might conflict with this. I believe that conscious engagement with aggressive drives can be used to fuel constructive action and open the path to a sense of personal empowerment.

Ken Milling
Executive Coach
ken@integral.org.au

Q&A: An Interview with Ken Milling

1. Describe your key strengths and personality as a consultant

As an executive coach, one of my key strengths comes partly from my experience as a psychotherapist working with a diverse range of people and issues. Where possible I like to facilitate an area of focus that is meaningful for the client, rather than present a prescriptive agenda informed by my personal perspective. I take a collaborative approach to coaching and believe that when the client has a sense of being supported by the coach the more difficult issues can be engaged with. Another of my strengths is that I enjoy the ongoing commitment to professional development that my work demands.

2. What’s your most memorable moment or workshop you’ve conducted and why?

I recently participated in an intensive management course where my role was to observe two participants over three days, then provide constructive feedback on their leadership ability and facilitate their development in specific areas of this. I enjoyed working with the Integral Development team in a pressured environment that stretched our own skills and, most importantly, the participants reported gaining a great deal from the three days, saying that they left feeling energised and ‘renewed’. For me, it was really gratifying to receive favourable feedback on the workshop.

3. Where do you see Integral Development in 5 years time?

Although Australia is in a relatively strong position in the current global economic downturn, there is no denying that into the future the state of the global economy will continue to affect us all by degree. It is essential that companies focus on developing their management teams and workforce to remain at the cutting edge of productivity and leadership. This is where Integral Development comes to the fore, with a group of professionals who are individually as committed to their own personal and professional development as they are to that of their clients. As a team we genuinely believe in making constructive contributions to our client companies and organisations. In five years I see Integral Development continuing as a well respected management company in great demand. In my view, our only limiting factor, albeit constructive, is our focus on quality rather than quantity.

4. If you could invite 5 people to dinner, who would they be?

I would invite ‘superchef’ Gordon Ramsey to prepare the meal, thus providing entertainment along with the food, and my guests would include His Holiness the 14th Dalai Lama, the 44th President of the United States Barack Obama and First Lady Michelle Obama, and my wife Bev!

5. Who is a leader that inspires you and why?

I can think of a number, but currently it is Barack Obama who appears to be performing well under enormous pressure, having inherited a collapsing US economy, the extremely complex circumstances of international conflicts, and a nation that has long laboured under the burden of ‘poor PR’. I trust that he will bring to his administration integrity that goes beyond ‘next election rhetoric’ and that he will lead the way to international goodwill with his policies and approach. I believe that we can all contribute to this by broadening our perspectives and positive expectations.

6. If you were stranded on a desert island, what two items and one book would you like with you?

If I was stranded tomorrow, I would like with me a satellite phone with which I could assuredly place a call to my rescuers once I had finished the contents of a gourmet survival pack and the book The Brain That Changes Itself by Dr Norman Doidge!

Interview with Pamela Hartigan



Pamela Hartigan is the Director of the Skoll Centre for Social Entrepreneurship at Oxford University’s Said Business School. She is also a Volans Founding Partner and Non Executive Director. From 2001 to 2008 she was the Managing Director of the Schwab Foundation for Social Entrepreneurship, a Swiss-based organization focused on advancing the practice of social entrepreneurship nationally, regionally and globally. The Foundation is the second organization started by Klaus Schwab, the first being the World Economic Forum. Dr. Hartigan is the first Managing Director of the Foundation and has been responsible for shaping the strategy and operations pursued by the Foundation to achieve its mission.

Dr. Hartigan is a graduate of Georgetown University’s School of Foreign Service, holds a Masters degree in International Economics, a Masters in Education and a PhD in Cognitive Psychology. Her new book, entitled The Power of Unreasonable People: How Entrepreneurs Create Markets that change the World and co-authored with John Elkington, will be released in February 2008 by Harvard Business Press. She is a frequent lecturer on social entrepreneurship and innovation at graduate schools of business in the USA, Europe and Asia, and is an Adjunct Professor at the Columbia School of Business in New York City. She serves on the Board of five social enterprises and advises many more.

Throughout her career, Dr. Hartigan has held varied leadership positions in multilateral health organizations and educational institutions as well as in entrepreneurial non-profits. She has been responsible for conceptualizing and creating new organizations, departments or programs across a variety institutional arrangements and multi-stakeholder platforms. In the area of health, Pamela headed up the Department of Health Promotion at the World Health Organization (1999-2001); was Programme Manager and Area Co-ordinator for Applied Field Research in the Special Programme on Research and Training in Tropical Diseases (TDR) of the World Bank, WHO, and UNDP (1997-1999). Between 1990 and 1997, she worked in WHO’s Regional Office for the Americas, the Pan American Health Organization (PAHO), as Chief of the Gender, Health and Development and Manager for Special Initiative in the HIV/AIDS Programme.